HDFC is Hiring!

Location : Mumbai 

Preferred Years of Experience: 2 – 6

 

Business Development:

  1. To achieve overall business targets on volumes and profitability for BBG customers.
  2. To regularly interact with the branches for lead generation for BBG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process.
  3. Market scoping and identifying the potential customers with wallet share for all BBG customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team.
  1. RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors.
  2. These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks &; leads to other departments.
  3. Monthly review to be done with various product groups and supervisors who support the RM’s portfolio (plan Vs achievement) and other cross functional teams to ensure better product penetration.
  4. Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level.
  5. Documentation pre-disbursement (Doc collection, legal &; TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure
  6. Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships and its raised group accounts.
  7. Increasing the IPH and CTG to ensure revenue maximization.

Customer relationship management

  1. Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer.
  2. Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities
  3. CAM Preparation & query resolution
  4. Customer negotiation on rates and other issues relating to charges.
  5. Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition / withdrawal issues, solvency certificates, trade & Fix transaction, etc.
  1. To ensure a high level of client satisfaction.

Coordinating with internal and external stakeholders:

  1. Co-ordination with credit for CAM approval, deferral waiver / extension &; other customer requirements like Buyers credit, TOD’s 
  2. Co-ordination with local Ops for disbursements, TOD limit setting, submission of Stock Statement.
  3. Coordinating with trade desk and customer for smooth LC/BG issuance, and for import / export payment, BG invocation, LC payment
  4. E-Net, CMS and cross sell of other such products.

Ensuring Compliance and Health check of portfolio:

  1. Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts.
  2. Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc.
  3. Follow-up and regularization of TOD’s
  4. High value transaction reporting and tracking.

Key Skills:

  1. Strong understanding of Financials and Balance sheets
  2. Strong Relationship Management skills
  3. Sales and Influencing Skills
  4. Strong Analytical ability
  5. Good Interpersonal and Negotiation skills
  6. Understanding of the Banking Industry
  7. Understanding of the SME sector

Educational Qualifications:

  1. Post Graduate in Finance or Chartered Accountant

Location:  Bangalore 

Preferred years of experience: 1 – 6

 

Key Responsibilities:

  1. Manage & grow an assigned portfolio under the B2B vertical through PHR enhancement
  2. Sign up for a new corporation for B2B Account Receivable & Account Payable solutions
  3. Drive digital presence of payment solutions including Pay Zapp through Alliances with large corporates/merchants
  4. Develop customized AR/AP solutions for SME s & large Corporations in coordination with the Product team
  5. Co-ordinating with cross-functional dept (WBG) to generate awareness, demand, and leads for sales
  6. work very closely with the Product team on Digitalization to tap the potential and build a portfolio of B2b-CPS & Digital products like UPI, Bharat Scan, Pay Zapp for business, etc.
  7. X sells Super Premium Cards
  8. X sells asset and liability products
  9. X sells working capital solutions to NTB Corporates through WBG
  10. Travel Alliance for CTA implementation.
  11. Implement digital Payment solutions like UPI, P4B, BQR, Payzapp

Key Skills:

  1. corporate Sales Experience
  2. Banking Product & Process Knowledge
  3. Planning and Organizing Skills
  4. Knowledge of Competition & Current trends payment business

Educational Qualification and Experience:

  1. Post-Graduation or graduation with a minimum 1-year experience in relevant Commercial card /Payment business experience
  2. Exposure to corporate sales in Cards, Travel, or Hospitality industry preferred

Location: Multiple

Preferred Years of Experience: 1 – 2

 

Responsibilities :

Sourcing and Business Generation

  1. Business scoping of the geographical market for farming and rural community
  2. Sourcing proposals from individual farmers / Co-operative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc.
  3. Conducting marketing activities for generating new business
  4. Work on productivity benchmarks

Market Update and Change in Product / Processes

  1. To keep updated with respect to market requirements, competition, and customer banking behavior
  2. To understand the changing dynamics in the market and propose amendments to various product offerings
  3. To keep abreast of changes in State Government laws and policies.
  4. Relationship Building and Maintenance
  5. To liaison with new and existing customers for relationships
  6. To be in touch with agro centers /rural mandis / Rural markets / Kisan clubs for maintaining and deepening existing relationships.
  7. Addressing complaints received from customers within the stipulated TAT.

Delinquency / Rotation & Recovery / Housekeeping

  1. To work towards minimal delinquency in the portfolio.
  2. Follow-up with customers for recovery.
  3. To monitor the rotation of accounts
  4. To avoid dropping of limit in customers’ accounts, ensure submission of documents like LAD, CAM, etc.
  5. To support legal and remedial teams for legal actions
  6. To work towards keeping Housekeeping parameters under control.

Farmer Education and Capacity Building

  1. To conduct village-level farmer meetings and educate farmers on various products offered by the bank
  2. To make farmers aware of various aspects of banking and keep them informed about tools and techniques for improving farm production.
  3. To educate farmers about debt waivers, crop insurance & government subsidies.

Increased penetration and cross-sell

  1. Cross-sell other assets and liability products
  2. Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc.

Training and Development of SO/HBL

  1. To utilize the sales resources (HBL/SO) for optimal sales support.
  2. To groom supporting staff and enhance their skills by imparting regular training for better customer relationship dealing.
  3. To monitor performance and counsel them on delivery

Relationship with Retail Branches and Other Stakeholders

  1. Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items.
  2. To coordinate with the Remedial team for NPA cases and work towards recovery of the same
  3. Coordinate with the local Operations team for disbursement
  4. Liaise with the RBB team for activation of branches for KGC business & for providing the best services to customers
  5. To liaise with Business Correspondents (BCs) for new & existing customer relationships
  6. Any other task assigned by seniors from time to time.

Key Skills :

  1. Sales and Influencing Skills
  2. Banking Product & Process Knowledge
  3. Planning and Organizing Skills
  4. Communication
  5. Knowledge of Competition & Current trends in the financial Industry.

Experience Required and Educational Qualification

  1. Graduation/ PG(Agri-Business) with Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc.
  2. Preferred from Banking / Financial Services.

Location : Mumbai 

Years of experience: 12 years

Job Function : Business Solutions Group – Treasury, Risk & RTFX

Job Responsibilities :

Requirement Review / Project Management:

  1. Managing projects for Requirement gathering, test plan review / test execution and documentation, review post-implementation support.
  2. Regular review and ensure alignment with overall project delivery

Process review & Vendor Management:

  1. Work with the vendor and IT team for reviews &; demonstration on product development and ensure proper UAT delivery.
  2. Review the functional testing done by the vendor at the time of development.
  3. Support in process review for respective domain with BCU / Operation  

Production Support :

  1. Review and resolution of user queries:
  2. Discussion with vendor on production issues 
  3. Training on system functionality 

Audit & Compliance: 

  1. Coordination with Audit & ISG team to support compliance

Skill sets:

    1. In-depth knowledge in some of the functional areas of the Business / Operations vertical along with Basic knowledge of all the areas of the Business / Operations vertical.
    2. Project management expertise
    3. Team management and interpersonal skills
    4. Vendor/Client Management.
    5. Forex Trading Platforms, Treasury Forex, Interbank Dealing, Rate Engine, etc.
    6. Experience in banking domain especially Forex Trading and applications like RET, 360T, Forex trading platform is MUST.

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